Organizations run on knowledge—but too often, that knowledge is scattered across documents, drives, chats, and inboxes. Whether you’re onboarding a new client, training a team member, or managing an internal project, inefficiencies multiply when information lives in silos. Internal Knowledge Sharing Collections eliminate that chaos.

With Wizly, you can centralize all your internal materials into a single, secure, AI-powered Collection—tailored for client use, team access, or partner handoff. These Collections are not meant for monetization but for enabling seamless operations and ensuring everyone has what they need to move fast and stay aligned.

What You Can Include:

Company onboarding kits and handbooks

Role-specific SOPs (Sales, Support, DevOps, etc.)

Project documentation, timelines, and updates

Client-specific materials for agencies or consulting firms

Recordings from trainings, walkthroughs, or stakeholder briefings

Internal playbooks and templates
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Who It’s For:

HR and People Ops teams streamlining employee onboarding

Customer success and implementation teams supporting clients

Agencies with repeatable processes across multiple clients

Consultancies needing scalable handoff documentation

Product and Operations teams managing internal enablement

Why It Works:

Boost Productivity: Give employees or clients everything they need in one interactive hub.

Accelerate Onboarding: Help new team members or clients ramp up 80% faster.

Reduce Support Load: Answer common questions through AI-powered search and interaction.

Ensure Compliance & Consistency: Keep everyone aligned with the most up-to-date documents and processes.

Maintain Privacy: Share access based on email, domain, or permission groups.

Case Study: Scaling Client Onboarding Across 20+ AccountsA digital implementation agency working with over 20 active clients struggled with repeat onboarding and inconsistent documentation. After centralizing their content into Internal Knowledge Sharing Collections, they:

Reduced onboarding time from 3 weeks to 5 days

Cut down support follow-up emails by 60%

Increased CSAT scores by 45% within two months

Empowered account managers to self-serve documentation instead of relying on PMs

Results That Matter:

66% decrease in onboarding time across new hires and clients

40% reduction in internal support requests due to AI-guided answers

30–50% improvement in documentation findability based on Wizly analytics

20+ hours saved per team per month previously spent digging through folders

Testimonial:“We used to send clients folders full of disorganized PDFs and links. Now it’s one branded Collection with search, structure, and our AI Twin guiding them. It’s saved us time and impressed every client.”
— Maya Krishnan, Head of Customer Experience

How It Works:

Upload all relevant internal or client-facing materials into your Wizly workspace.

Organize content using tags, themes, and sections.

Enable your AI Twin to respond to user questions or guide walkthroughs.

Define user access permissions by team, client, or role.

Share it securely with new employees, clients, or collaborators.

Monitor usage analytics to identify gaps, FAQs, and top-used assets.

You don’t need another wiki or folder system—you need a knowledge engine that’s easy to update, easy to search, and designed for fast-moving teams.

Whether you're onboarding clients, training team members, or documenting internal processes, knowledge often lives in scattered slides, drive folders, or Slack threads. Internal Knowledge Sharing Collections bring it all together—securely, intuitively, and powered by AI.

This Collection type isn’t built for public monetization—it’s designed for operational excellence. Consultants, teams, and agencies use it to centralize information for clients or employees, turning chaos into clarity.

What You Can Include:

SOPs, internal wikis, and onboarding flows

Client-specific deliverables and playbooks

Training materials and tutorials

Meeting recordings and walkthroughs

Project handoff documentation

Who It’s For:

HR and L&D teams managing onboarding at scale

Customer Success teams handling client education

Agencies supporting multiple recurring clients

Fractional execs and consultants working across accounts

Benefits:Faster Onboarding: Help new hires or clients ramp up 80% faster.

Private & Secure: Control access by email, domain, or user group.

AI-Powered Discovery: Teams search and interact with knowledge using natural language.

Always Up-To-Date: No more outdated PDFs—Collections evolve with your workflows.

Case Study: Client Onboarding VaultAn implementation agency supporting 20+ clients used Internal Collections to create dedicated onboarding hubs.

The outcome:

Reduced onboarding time from 3 weeks to 5 days

Cut down support emails by 60%

Increased client satisfaction scores by 45% (CSAT)

Stats That Matter:Teams using Internal Collections cut onboarding time by 66% on average

Support ticket volume dropped by 40% when clients were given access to curated AI-assisted content

CSAT improved by 30% or more for teams who embedded Internal Collections in their onboarding experience

Testimonial:“We used to send clients 10 different documents and a Notion link. Now it’s just one Collection—and they love it.”
— Maya Krishnan, Head of Customer Experience

How It Works:

Upload all client- or team-relevant materials into one place

Set permissions for each Collection (private, team-only, or client-specific)

Use the AI Twin to guide users, answer questions, and surface what matters

Share it as part of your internal process, client engagement, or training workflow

Your team’s knowledge shouldn’t live in someone’s head—or in a buried Google Doc. Give it a home, and give everyone the clarity they need.